Charleston County Tax System - Online Payments Instruction Guide

Online Tax Payments Instruction Guide

Step 1:

Before starting, it is recommended that you have your credit card available.

If you want to avoid searching the Tax database for your account, have the tax bill(s) available that you received in the mail for any county taxes you wish to pay.

Warning: if you are paying a Motor Vehicle tax bill, please verify the mailing and taxing addresses on your bill. If they are incorrect you must go to a County service center and have them corrected before you pay online. Otherwise, DMV correspondence may be sent to the wrong location.

At this time, any applications for a Motor Vehicle High Mileage Discount must be made at a County service center before paying your Motor Vehicle tax bill online.

Tip: You may also want to print these instructions or keep this help window open for reference during the process.

Step 2:

Select the tax bills you want to pay by clicking the Pay Taxes Online option on the Tax System's Main Menu page. You can select a bill either by entering your tax bill's receipt number, or by searching for your tax bill via any of the Online Tax System's search features. If you find your bill by searching, click the Pay Online NOW button to add the bill to the payment list.

Each bill you select will be added to your payment list and to the total amount due. Up to 20 bills can be selected for payment in a single transaction. If you decide not to pay a particular bill, click the word Remove to the right of the bill on the payment list, and it will be deleted from the list. If at any time you want to cancel the process, click the Cancel button to delete your entire payment list and stop the transaction.

Step 3:

When you have finished selecting your bills and are ready to pay them, click the Submit Payment button at the bottom of the Payment List page (if you are not already at this page, you can get to it by clicking the Pay Taxes Online option on the Tax System's Main Menu screen). You are now presented with the Secure Online Payment Form.

All the payment information entered on this page is protected by privacy encryption (note the VeriSign secure icon). You must enter your name, e-mail address, and all the payment information requested. If you want to clear all the information you entered on the form, click the Reset button.

After completing all the information requested, click the Submit button ONCE.

Warning: Clicking the Submit button multiple times may result in multiple charges to your credit card and/or errors in your tax payment.

If your card is declined, or an error occurs, you will be given the opportunity to either try again or to cancel the entire transaction. You will have up to three attempts to enter the credit card information correctly.

Step 4:

Once the transaction is authorized, the payment process will update your selected accounts and you will receive a Payment Confirmation page.

Warning: To avoid problems with your payment do not press your browser's BACK, STOP, REFRESH or EXIT buttons.

Print and/or Save the Payment Confirmation and keep it for your records. A confirmation will also be sent to the e-mail address you provided. Your official Charleston County Tax Receipt will be mailed to you within three business days.